Frequently Asked Questions

Frequently Asked Questions

Rental Conditions with driver :

  • Rental rate are included insurance of the vehicle, Accident damage of the theft or car/vehicle, or an part of it is the costumer, own liability up to $ 300 ( three hundred us dollar).
  • Renter is fully responsible for any consequence caused by letting or give the vehicle/key to be driven by person other than the renter.
  • Cancellation fee is 50% of agreed change and non refundable if you should change your mind.

What is included the price?

  • We make it easy and simple all rental cost, No hidden cost here, Included in your total amount: Insurance, tax and fee Delivery min 7day & collection service (airport & hotel: Ubud,Denpasar,Sanur,Kuta,Seminyak, and Nusa Dua ) Unlimited mileage.

What can I pay and What currency?

We accept cash on arrival, You will pay total price when receiving your car. Accepted currencies:

  • American dollar (USD)
  • Australia dollar (AUD)
  • Indonesia rupiah (IDR)
  • Euro (EURO)

Can I rent GPS & Baby seat?

  • Additional surcharge for GPS USD 5  & Baby Seat car USD 6 day per unit.( 20% discount after rent 10day )

Do I need to have international driving license?

  • We require valid international driving license, but not necessary one, but expect to pay a fine if police stop you on the road or you breaking traffic light ( usually between IDR 50K and IDR 100K.

How does airport delivery work?

  • During reservation process select’ Airport delivery’ Find your detailed flight number on your ticket, for example GA 880 Departure from ,Departure and arrival time, Now we can track your flight and delivery car right on time. Even if flight delayed. We wait in the arrival hall, Our staff will hold a sing with your name. (Airport delivery time until 20.00pm).

How does hotel delivery work?

  • During reservation process select’ hotel delivery’ Select area, enter hotel name, delivery time, You will meet our staff in hotel lobby or reception. (Hotel delivery time from 08.00am – 18.00pm).

Can I use a car outside of Bali?

  • Our cars can be use in Bali island only. This standard rental policy here. If you are planning to travel around Indonesia consider hiring car in each Island or go for rather expensive deals of international companies like Toyota.

I need rent a car less than 5 days?

  • Minimum rental period is 5days. This only way that we provide great deal with delivery and insurance included…

What if I return the vehicle late?

  • Duration rental self drive 24-hour a day and over time incur extra fee USD 5/hour. If the renter wish to extent rental, Please inform not less than 24 hour ( one day before) prior ending date and time. If the renter doesn’t inform for the extend more than 48 hour ( two day) after ending date and time, The rental company has right to report to the Police Office Department that the mentioned car is LOST, all risk and etc, Taken by Police Office Department will be the renter responsibility.

Terms and Conditions

  • Please contact us directly with any last-minute questions or date-change requests. Please don’t forget to mention that you have made your booking with us via our online website booking system. All changes subject to availability.
  • Any cancelation on the day of tour/ activities will be charged 50% from total price.